Terms of service

Welcome to Carly Rae. These Terms of Service (“Terms”) govern your use of our website and your purchase of products from Carly Rae (“Carly Rae,” “we,” “us,” or “our”). By visiting our website, placing an order, or otherwise using our services, you agree to these Terms. Please read them carefully before using our website.

1. GENERAL TERMS

By using this website, you represent that you are at least the age of majority in your state of residence or that you have permission from a parent or legal guardian to use this website. You may not use our products or website for any unlawful or unauthorized purpose or violate any applicable laws while using our services. We reserve the right to refuse service to anyone when permitted by law.

2. PRODUCTS & AVAILABILITY

We do our best to accurately display and describe our products, including colors, materials, sizing, and other details. However, colors and appearance may vary slightly depending on your device, screen settings, manufacturing variations, or the handmade nature of certain products. All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify products at any time without notice. We may also limit the sale of our products to any person, geographic region, or jurisdiction where permitted by law.

3. PRICING

Prices are listed in U.S. dollars unless otherwise stated. We reserve the right to change product prices at any time without notice. The price charged for an order will be the price displayed at the time the order is submitted, subject to correction of errors as described below. Applicable sales tax and shipping charges will be calculated and displayed during checkout when required.

4. ORDERS

Your receipt of an order confirmation does not necessarily mean that we have accepted your order. We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including in cases of suspected fraud, unauthorized resale, pricing or inventory errors, payment issues, or other circumstances that may affect our ability to fulfill the order. If we cancel an order after payment has been processed, we will issue a refund for the canceled portion of the order. You agree to provide current, complete, and accurate purchase, billing, shipping, and account information for all purchases.

5. PAYMENT

Payment is due at the time your order is placed unless otherwise stated. Payments may be processed through third-party payment providers. Your use of those payment methods may also be subject to the applicable provider's terms and policies. You represent that you are authorized to use the payment method submitted with your order.

6. SHIPPING & DELIVERY

Shipping and delivery estimates are provided as a convenience and are not guaranteed unless expressly stated otherwise. Once an order has been transferred to a shipping carrier, delays may occur that are outside of our control. Customers are responsible for providing a complete and accurate shipping address. Additional shipping charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law. Any specific shipping policies posted on our website are incorporated into these Terms.

7. RETURNS, EXCHANGES & FINAL SALE ITEMS

Returns and exchanges are governed by our current Return Policy posted on our website. Certain products may be designated as final sale and may not be eligible for return or exchange except where otherwise required by law. By completing a purchase, you agree to the Return Policy in effect at the time of your purchase.

8. PROMOTIONS & DISCOUNT CODES

Promotional offers and discount codes may be subject to additional terms, including expiration dates, product exclusions, minimum purchase requirements, or limits on use. Unless otherwise stated, promotions and discount codes cannot be combined. We reserve the right to modify, suspend, or cancel promotions when permitted by law, including in cases of error, fraud, or misuse.

9. GIFT CARDS

Gift cards, if offered, are subject to any additional terms disclosed at the time of purchase. Gift cards may not be redeemed for cash except where required by law.

10. ERRORS & INACCURACIES

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, or other information. We reserve the right to correct errors or inaccuracies and to update information when permitted by applicable law. If an error affects an order you have already placed, we may contact you to provide available options, which may include canceling and refunding the affected item or order.

11. INTELLECTUAL PROPERTY

All content on this website, including our brand name, logos, product designs, artwork, illustrations, photographs, graphics, text, website design, and other original content, is owned by or licensed to Carly Rae and is protected by applicable intellectual property laws. You may use our website and its content for personal, non-commercial purposes only. You may not reproduce, copy, distribute, modify, sell, exploit, or commercially use our content without our prior written permission. Nothing in these Terms grants you ownership of or a license to our trademarks, copyrights, designs, or other intellectual property except for the limited right to access and use the website for its intended purpose.

12. USER CONTENT

If you submit reviews, photographs, comments, feedback, suggestions, or other content to us, you represent that you have the right to provide that content and that it does not violate the rights of another person. You grant Carly Rae a non-exclusive, royalty-free license to use content that you voluntarily submit to us in connection with operating, promoting, and improving our business, subject to applicable law and our Privacy Policy.

13. THIRD-PARTY SERVICES & LINKS

Our website may contain links to or integrations with third-party websites, platforms, payment providers, social media services, or other services that we do not own or control. We are not responsible for the content, privacy practices, security, availability, or policies of third-party services. Your use of third-party services may be governed by their own terms and policies.

14. PRIVACY

Your submission of personal information through our website is governed by our Privacy Policy. Please review our Privacy Policy for information about how we collect, use, and protect personal information.

15. PROHIBITED USES

You may not use our website to engage in unlawful, fraudulent, abusive, or harmful activity. This includes attempting to interfere with the security or operation of our website, introducing malicious code, scraping or copying website content for unauthorized commercial purposes, impersonating another person, submitting fraudulent orders, or violating our intellectual property rights or the rights of others.

16. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, our website, services, and products are provided on an “as is” and “as available” basis, except for any warranties expressly provided by us or required by law. We do not guarantee that the website will always be uninterrupted, secure, or error-free. Nothing in these Terms excludes or limits any warranty, right, or remedy that cannot legally be excluded or limited.

17. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Carly Rae and its owners, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, services, or products. To the fullest extent permitted by law, our total liability arising from a particular purchase will not exceed the amount you paid to Carly Rae for the product or order giving rise to the claim. These limitations do not apply where liability cannot legally be excluded or limited.

18. INDEMNIFICATION

To the fullest extent permitted by law, you agree to indemnify and hold harmless Carly Rae and its owners, employees, affiliates, contractors, and service providers from claims, damages, liabilities, and reasonable expenses arising from your unlawful use of the website, your violation of these Terms, or your infringement of another person's rights.

19. GOVERNING LAW

These Terms and your use of our website will be governed by and interpreted in accordance with the laws of the State of Kansas, without regard to conflict-of-law principles, except where applicable law requires otherwise. Nothing in these Terms is intended to deprive a consumer of rights or protections that cannot legally be waived under applicable state or federal law.

20. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our business, website, services, or applicable requirements. The most current version will be posted on this page with an updated “Last Updated” date. Your continued use of our website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

21. SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

22. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Return Policy, Shipping Policy, and any other policies or terms expressly incorporated by reference, constitute the agreement between you and Carly Rae regarding your use of our website and services.

23. CONTACT INFORMATION

Questions about these Terms may be sent to: Carly Rae, Kansas City, Kansas. Email: hello.carlyraestudio@gmail.com